Privacy Policy

Who We Are

Kallmeyer Services LLC ("Company," "we," "us," or "our") is an HVAC, electrical, and plumbing service provider headquartered in Hermann, Missouri, serving communities throughout the Missouri River Valley including Hermann, Belle, Montgomery City, New Haven, Owensville, and Washington, MO.

Our website address is: https://kallmeyerservices.com

Information We Collect

Information You Provide to Us

We collect personal information when you voluntarily submit it through our website's contact form or by calling us directly. This may include:

• First and last name
• Email address
• Phone number (optional — providing it constitutes your consent to be contacted at that number)
• Property address or service location
• Description of your service needs

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search terms
• Device type and operating system

This information is collected through cookies and similar tracking technologies and is used to improve our website and understand how visitors use our services.

How We Use Your Information

The information you provide is used to:

• Respond to your service inquiries and schedule appointments
• Provide the HVAC, electrical, plumbing, or generator services you request
• Send appointment confirmations, service reminders, and follow-up communications
• Improve our website, service offerings, and customer experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Texting & SMS Communications

If you opt in to receive text messages from Kallmeyer Services LLC, the following applies:

• Text messages may include appointment reminders, service updates, and responses to your inquiries
• Your opt-in consent and phone number are not shared with any third parties for their own marketing purposes
• Message frequency varies based on your service needs
• Message and data rates may apply depending on your mobile carrier
• You may opt out at any time by replying STOP to any message or by contacting us directly

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential cookies — required for the website to function properly (e.g., session management)
• Analytics cookies — help us understand how visitors interact with our website so we can improve it
• Preference cookies — remember your settings and choices for a better experience on return visits

You can control cookie settings through your browser preferences. Disabling cookies may affect your ability to use certain features of our website.

Third-Party Services

We may use trusted third-party service providers to help us operate our business and website. These may include:

• Website hosting and analytics providers
• Customer relationship management (CRM) tools
• Payment processing services
• Communication platforms for email and text messaging

These providers have access to your information only to the extent necessary to perform their functions on our behalf and are contractually obligated to keep your information confidential. We do not share your personal information, including phone numbers and opt-in consents, with third parties for their own independent marketing purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, provide our services, and comply with legal obligations. Service records may be retained for warranty and follow-up purposes. You may request deletion of your personal data at any time by contacting us.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of every website you visit.

Changes to This Policy

Kallmeyer Services LLC reserves the right to update this privacy policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your information, please contact us:

• Online: Contact Form
• Phone: 573-680-1441

Thank you for trusting Kallmeyer Services LLC with your personal information.